Onco. Patient Financial Counselor

Overview

Position: ONCOLOGY PATIENT FINANCIAL COUNSELOR

Department: MVH INFUSION CENTER

Facility: MIAMI VALLEY HOSPITAL

Shift: 4 HOURS / HOURS BETWEEN 8A-5P

Status: PART TIME / 40 HOURS PER EVERY TWO WEEKS

Location:

Miami Valley Hospital

• Serve as the hospital’s primary contact for resolution of the patient’s account balance in accordance with PHP policies.
• Assist patients, especially those who are uninsured, underinsured, or have low incomes, to assess and determine a plan for resolution of financial responsibilities.
• Establish payment plans and other financial arrangements; evaluate patient eligibility for Medicaid, state and hospital-sponsored charity care programs, and other funding sources such as grants.
• Calculate and collect estimated balances at pre-service or at the point of service.
• Understand the hospital’s financial and discounting policies and use critical thinking to provide the best resolution based on the patient’s situation.
• Collaborate with other hospital departments and outside eligibility vendors as necessary.
• Use financial systems to document data and assist patients in filing for Medicaid and/or other public assistance programs.
• Maintain patient confidentiality with integrity and good judgment.

• Minimum Education:
  
  High School completion / GED
• Additional/Preferred:
  Associate’s Degree in a related field
• Position-specific testing:
  Preferred Windows-based computer typing 25 wpm
• Medical terminology and coding knowledge:
  Preferred

• Minimum experience:
  
  3 - 5 years of job-related experience
• Preferred experience:
  
  Experience working with the public; familiarity with compliance, medical self-pay accounts receivable management, Medicaid, medical billing; knowledge of statutes/regulations regarding self-pay collections and financial assistance
• Other requirements:
  Knowledge of patient registration, third-party collections, verification of insurance benefits, Medicaid and government programs, financial assistance, hospital billing, and/or managed care contracts; 4+ years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management in healthcare or financial settings; ability to prepare reports on credit/collections; strong math skills and ability to pass a skills test (co-pays and deductibles)

• Employment type:
  
  Full-time (per provided content, though stated as Part Time / 40 hours biweekly; please confirm)
• Job function:
  Other
• Industries:
  Hospitals and Health Care

Note:

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