Completion Tech

Position: Chart Completion Tech

Department: Health Info Management Services

Facility: Miami Valley Hospital

• Under general supervisor, prep, scan, and validate all types of paper documents into the optical scanning system to achieve chart completion.
• Scan and validate all loose reports that are sent to the department.
• Analyze medical records for deficiencies in chart documentation.
• Release records for continuity of care requests, ensuring HIPAA guidelines are followed to reduce potential liability.
• Monitor incomplete charts and follow up with physicians.
• Adhere to Joint Commission (JC) guidelines, Conditions of Participation, and all applicable federal and state regulations.
• Perform additional duties as assigned and needed.

• High School completion or GED (Minimum Level of Education Required).

• Medical Terminology course completed or currently enrolled.

• 1–3 years of job‑related experience (Minimum Level of Experience Required).
• Prior job title or occupational experience:
  Medical Office.
• Preferred:
  Experience in Health Information or related medical field, and knowledge of Microsoft Word and Excel.

• Ability to read and write to review and maintain patient medical record charts, perform basic math calculations, and operate standard office equipment.
• Can work independently in a medical office setting.
• Problem‑solving and basic analytical skills.
• Excellent organizational skills.
• Type accurately at acceptable speeds.
• Strong verbal and written communication skills.
• Interpersonal skills to effectively communicate with patients, physicians, and other personnel via telephone or direct contact to obtain and supply routine factual medical record information on a daily basis.
• Basic analytical skills to determine work priorities, assist in problem resolution, and recommend workflow improvements.