Operations & Maintenance

ARS is looking for an Operations & Maintenance Support. As an Operations & Maintenance Support you will be responsible for overall administration, operations and maintenance of a classified Azure environment and all associated software including, but not limited to subscription and marketplace management, monitoring end‑to‑end system health, maintenance tasks such as patching, troubleshooting as needed, and automation of deployment, scaling, and monitoring of applications and services.

They will also be responsible for maintaining a Windows Active Directory domain and supporting Linux infrastructure in the classified region.

Applied Research Solutions (ARS) is respected as a world‑class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career‑driven, loyal professionals, we would not be able to deliver state‑of‑the‑art results for our mission partners. We firmly believe that prioritizing our employees is of the utmost importance.

We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.

• Troubleshoot systems as needed, and route trouble tickets & support requests as required to Service Desk.
• Review and automate workload deployments in support of the POX Customers site‑specific requirements such as enabling the consumption of workloads from collateral and program read on users off the same stack. This person will help automate the configuration and deployment of said solutions and have the code delivered into a USG owned software factory.
• Design, develop, and build an automated CI/CD pipeline to deliver complex software products into a production environment.
• Continue development and maintenance of the automated software build process using tools such as, but not limited to, Docker, Jenkins, Kubernetes, and specific Azure technologies.
• Collaborate with internal engineering teams to ensure smooth integration of code into production environment.
• Troubleshoot and resolve issues related to infrastructure, deployment, and automation.
• Implement security best practices and ensure compliance with industry standards.
• Continuously improve and optimize infrastructure and automation processes.
• The ability to be adaptable and to work constructively with a technically diverse team is also crucial.
• A willingness to learn and stay abreast of industry trends is also required.
• Support a cloud‑hosted Dev Ops Platform inside of Azure that leverages cloud‑based infrastructure such as Azure Kubernetes Service to support rapid software development.
• Lead, plan, design and implement backlog tasking (e.g. component upgrades, feature request, bug fixes).
• Provide mentorship and technical guidance to junior engineers to solve complex problems.
• Ensure the security controls are implemented correctly.
• Other duties as assigned.

• Must be a US citizen.
• Advanced technical competency and experience in one or more of the following areas:
  Active Directory Domain Services, Active Directory Federated Services, Active Directory Certificate Services, Windows Server Update Services, YUM, ACAS Automation, Azure Monitor / Log Analytics, Kubernetes.
• Ability to manage an Airgap Linux update infrastructure on behalf of the customer.
• Ability to submit required documentation in support of a change configuration management process.
• 5+ years related experience in SCI/SAP environments.
• Bachelor’s degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience.
• 5-8 years demonstrated performance in related technology.

Minimum Security Clearance Required

• Top Secret w/ SCI eligibility

Additional or Preferred Qualifications

• 5-8 years leadership experience in relevant area of business.
• Technic…