Information Technology Subject Matter Expert - Enterprise Storage & Backup

Description

Multiple Locations:

• Dayton, OH
• Columbus, OH
• Ogden, UT
• Richmond, VA
• Tracy, CA

Northern Technologies Group (NTG) is seeking an Information Technology Subject Matter Expert
- Enterprise Storage & Backup to support the health, sustainment, and modernization of our government customer's enterprise storage and backup environments. The role provides technical guidance, vendor evaluation, optimization, documentation, and training across on-premises and cloud environments on NIPRNet and SIPRNet, while supporting system administration, system security, ticketing, and change management.

This position is full-time, on-site, contingent upon contract award.

• Assess and modernize enterprise storage and backup capabilities by evaluating major vendors, comparing existing capabilities with recommended solutions, and implementing efficiencies, best practices, and emerging technologies.
• Provide Management Information System (MIS) guidance, risk assessments, business-contingency planning, and recommendations for system improvements.
• Develop as-built documentation for current and future capabilities, train storage personnel, and prepare security assessments, optimization assessments, vendor reviews, and training reports.
• Administer storage and backup infrastructure, manage backup policies and restorations, perform system checks, address outages, coordinate vendor support, and provide assigned activity reports.
• Apply software and firmware updates and DISA STIG configurations; support audits, POAM reporting, PPSM registrations, PKI certificates, and certificate signing requests.
• Resolve Service Now (SNOW) tickets, tasks, changes, and incidents within established service levels; maintain documentation and support mission-critical outage resolution and status reporting.
• Participate in weekly primary/alternate on-call rotations and provide 24/7 mission-critical outage support when assigned, remaining reachable by phone and providing requested support within two hours.
• Support operational requirements that may include evening or weekend work and domestic travel for disaster recovery and continuity support.

• Must be a U.S. Citizen.
• Must possess a SECRET clearance. Required security access and investigation approvals must be in place before work begins.
• Must meet IT-I
  - Critical Sensitive (Tier 5/SSBI) / High Risk investigation requirements.
• Two (2) years of experience in an advisory or managerial position supporting DoW or Federal enterprise infrastructure, including evaluating, manufacturing, and integrating enterprise-level storage and backup software technologies.
• Five (5) years of hands-on enterprise SAN management experience, including Fibre Channel zoning, iSCSI, FCoE unified fabric, HBA/CNA, storage controllers, LUN, RAID, and file sharing/NAS.
• Enterprise storage experience must include hierarchical storage management and backup/restore services using software such as Cohesity Data Protect.
• Five (5) years of hands-on experience working with Department of War (DoW) IT systems.
• Must meet IAT-II requirements and applicable duty-based cyber workforce and computing-environment/operating-system qualifications and maintain current credentials for administered systems.
• Applicable computing-environment certifications include: AWS Certified Solutions Architect
  - Professional;
  Microsoft Certified:
  Azure Solutions Architect Expert;
  Storage Administration;
  Dell Certified Associate Information Storage and Management;
  Net App Certified Data Administrator (ONTAP);
  Net App Certified Hybrid Cloud Administrator;
  Net App Certified Hybrid Cloud Architect;
  Net App Certified Implementation Engineer - SAN Specialist (ONTAP);
  Net App…