Tier 1 IT Help Desk - Customer Support & Troubleshooting
Listed on 2026-10-10
-
IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
The City of Dayton's IT Service Desk is seeking a Customer Support Specialist (Tier
1). As the first point of contact for City employees, you deliver high quality customer service for technology, data, and telecommunications.
You will triage requests by phone, email, and other channels, resolve common issues on first contact when possible, and document all interactions in the work order system while supporting IT operations.
Step into the Tier 1 IT Help Desk
- Customer Support & Troubleshooting role at Job Aps in Dayton, OH, United States and grow with us.
Our group is growing, and we are hiring a Tier 1 IT Help Desk
- Customer Support & Troubleshooting in Dayton, OH, United States.
This opportunity is for the Tier 1 IT Help Desk
- Customer Support & Troubleshooting role at Job Aps.
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