Tier 1 IT Help Desk - Customer Support & Troubleshooting
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
The City of Dayton's IT Service Desk is seeking a Customer Support Specialist (Tier
1). As the first point of contact for City employees, you deliver high quality customer service for technology, data, and telecommunications.
You will triage requests by phone, email, and other channels, resolve common issues on first contact when possible, and document all interactions in the work order system while supporting IT operations.
We have an opening for a Tier 1 IT Help Desk
- Customer Support & Troubleshooting in Dayton, OH, United States within Management & Operations, IT & Technology.
We appreciate your interest in this position.
Join City of Dayton and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Tier 1 IT Help Desk
- Customer Support & Troubleshooting role at City of Dayton, based in Dayton, OH, United States.
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