Tier 1 IT Help Desk - Customer Support & Troubleshooting
Listed on 2026-10-18
-
IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
The City of Dayton's IT Service Desk is seeking a Customer Support Specialist (Tier
1). As the first point of contact for City employees, you deliver high quality customer service for technology, data, and telecommunications.
You will triage requests by phone, email, and other channels, resolve common issues on first contact when possible, and document all interactions in the work order system while supporting IT operations.
We are currently recruiting a Tier 1 IT Help Desk
- Customer Support & Troubleshooting for our team in Dayton, OH, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Tier 1 IT Help Desk
- Customer Support & Troubleshooting role in the description above.
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