IT Support Technician
Job in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-11-05
Listing for:
Verigent
Full Time
position Listed on 2026-11-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
$60-65,000 (negotiable based on experience)
Summary:Verigent's client is seeking a motivated IT Support Technician to provide onsite technical support in Dayton, OH.
Responsibilities:- Provide onsite technical support to end users.
- Troubleshoot and resolve hardware, software, connectivity, and basic network issues.
- Install, configure, and maintain computers, peripherals, phones, and other IT equipment.
- Support VoIP phones and telecommunications systems, including moves, adds, changes, and basic troubleshooting.
- Assist with workstation deployments, equipment replacements, and technology upgrades.
- Troubleshoot network connectivity, cabling, printers, and peripheral devices.
- Create, update, and maintain service tickets and technical documentation.
- Escalate complex technical issues to senior IT, network, or telecom personnel as needed.
- Follow IT procedures, security requirements, and safety protocols.
- Assist with other onsite IT and telecommunications projects as assigned.
- IT support, help desk, desktop support, telecommunications, and/or VoIP experience highly preferred.
- VoIP, PBX, telecom, or telephone-system experience is a plus.
- Basic understanding of TCP/IP, networking, and troubleshooting.
- Experience supporting Windows computers and common peripherals.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and customer service skills.
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