Senior Operations Manager; Operations Manager

Join to apply for the Senior Operations Manager (Operations Manager I) role at DHL Supply Chain.

As a Senior Operations Manager at DHL Supply Chain, you will oversee warehouse operations, implement process improvements, lead and develop teams, ensure safety compliance, and collaborate with cross-functional teams to meet customer expectations. This role offers an opportunity to significantly impact our logistics operations and contribute to our reputation as a global leader in contract logistics.

Key Responsibilities:

• Lead, motivate, and develop a diverse team of Supervisors and indirect reports, fostering an inclusive culture.
• Develop and implement workflows, labor plans, and standardized processes to enhance productivity and reduce costs.
• Ensure compliance with health and safety regulations, promoting a safety-first culture.
• Analyze KPIs and produce reports to support continuous improvement.
• Maintain open communication across teams and leadership.
• Assist in hiring top talent for supervisory roles.
• Work with cross-functional teams to fulfill customer orders efficiently.
• Address customer concerns proactively to ensure high satisfaction.

Qualifications:

• Bachelor's degree or equivalent experience preferred.
• At least 1 year of logistics industry experience.
• Minimum of 2 years supervisory or management experience.
• Experience with P&L management, goal setting, and project management is a plus.

We offer a professional environment focused on teamwork, development, and continuous improvement, with competitive wages and comprehensive benefits.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job functions:
  
  Management and Manufacturing
• Industries:
  Transportation, Logistics, Supply Chain, Storage