District Merchandising Supervisor

Overall Job Summary This position is responsible for managing all operational and team member aspects of a traveling 7-person district Field Activity Support Team (FAST). Duties include executing planograms and physical inventories, supporting merchandise and fixture assembly, and maintaining all signage. Primary duties involve building the team, leading execution of company merchandising and inventory standards, interacting with customers and team members, and providing legendary customer service.

The role promotes a safe and productive work environment for all Team Members, customers, and vendors, and trains Team Members on the appropriate application of policies and procedures.

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, and nights as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Build the district Field Activity Support Team (FAST). This includes hiring/staffing decisions, Team Member retention, Team Member training and development, succession planning, Team Member performance reviews and counseling, and maintaining a safe and productive work environment.
• Create/manage the schedule and payroll management. This includes scheduling the team’s travel to specified stores, the work performed by the FAST Team Members while in those stores, time frames spent by the team in stores, building an effective team to work together, including the number of FAST Team Members required to complete tasks.
• Lead execution of Tractor Supply Company standards. This includes merchandising and inventory standards/processes, merchandise and fixture assembly, signage maintenance, as well as planning and delegation of daily tasks.
• Communicate proactively and regularly with the Regional FAST Manager on project status, obstacles to completion, and offer solutions to overcome.
• Provide recommendations to and partner with the Regional FAST Manager on process changes and enhancements.
• Support the District Manager in achieving overall merchandising goals for the District.
• Maintain regular communication with the District Manager and Store Managers regarding your team’s planned activities within the district, as well as any progress and/or challenges.
• Put the customer first when approached and provide legendary customer service while in store through the use of GURA:
  • Greet the Customer
  • Uncover the Customers’ needs
  • Recommend products
  • Ask for the Sale
• This position is required to perform a combination of the following duties during their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every District FAST Supervisor be able to perform all of the following FAST Team Member duties accurately, efficiently and safely on a regular basis and without advance notice:
  • Complete planograms and resets accurately and in a timely manner
  • Maintain visual merchandise standards
  • Perform store specific measurements
  • Complete store layout initiatives
  • Perform accurate counts for store inventories, as well as cycle counts
  • Complete Tractor Way top cap process
  • Hang store signage
  • Assemble merchandise, fixtures and PDQs
  • Perform detailed recovery and review planogram integrity
  • Provide peak coverage as needed (E.g., DAT)
• District FAST Supervisor may also be required to perform other duties as assigned.

Experience:

5 years of retail and/or merchandising experience. 2 years of retail leadership and/or merchandising leadership experience is required. Profit/Loss, scheduling, shrink control, payroll management, staffing, hiring, supervising and counseling experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Any combination of education and experience will be considered. Must possess a valid driver’s license.

Education:

High School diploma or the equivalent is required. Bachelor’s degree in Business Administration or related field preferred. Regardless of education level, you must be able to read, write and count accurately.