Merchant Services Advisor - Business Banking

Merchant Services Advisor - Business Banking

Join to apply for the Merchant Services Advisor - Business Banking role at PNC
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have the opportunity to contribute to the company’s success.

R205682

This position is located in the Dayton, OH market and may also consider candidates in the Cincinnati or Columbus markets. Travel within the territory is expected. Prospects and partners with Business Bankers and TMO to identify payment solutions opportunities for small businesses greater than 1MM in annual revenue. This position is located in‑market and you would attend both in‑person and virtual appointments.

Experience in Merchant Services/Payment Processing Sales preferred.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Market credit card systems and support services for business customers; attract and retain client relationships to meet sales objectives.
• Develop and maintain relationships with clients; identify client requirements and recommend appropriate services.
• Respond to customer inquiries on internal products, services and credit card processing activities for the industry.
• Manage, collect and report on sales statistics.
• Interface with various sales channels to facilitate the prompt referral of leads beyond the target market.

PNC Employees take pride in our reputation and we expect our employees to be:

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assess and effectively manage all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed for success in this position.

• Client Relationship Building
• Cold Calling
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Point of Sale (POS) Systems
• Sales
• Sales Operations
• Teamwork

• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy

Roles at this level typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Associates

No Required Certification(s)

No Required License(s)

Base Salary: $70,000.00 – $70,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Generally, this opening is expected to be posted for two business days from 11/17/2025, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select…