Control Room Operator

CLASSIFICATION

TITLE:

Control Room Operator

FLSA STATUS: Non-Exempt

EMPLOYMENT STATUS: Full-time

PAYGRADE: A7

WORK SCHEDULE: 40 hours per week

DISTINGUISHING JOB CHARACTERISTCS

Ensures the safety and security of juveniles, employees and visitors in the Montgomery County Juvenile Court (MCJC) facility. Monitors and controls all movement entering into and within the MCJC and detention facility of juveniles, visitors and staff. Monitors and manages the MCJC electronic security control system and security sensitive areas in and around the Juvenile Justice Center 24-hours, 7 days per week.

“In this position, you are an At-Will Employee serving at the pleasure of the Administrative Judge.”

ESSENTIAL DUTIES:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered under the Americans with Disabilities Act, in accordance with its requirements.

Operate the central control console, and control panels to monitor and control the operational status of the elevators, fire alarm, and secure vestibules.

Maintains open and professional communications with local law enforcement, agencies, court staff and the public.

Monitors and facilitates all authorized movement of juveniles and visitors entering and departing the detention facility, controls juvenile, visitors and employee movement within the facility, ensures unauthorized persons are not admitted nor released into the detention facility.

Monitors alarms, cameras, radio and intercoms. Make proper notifications to all units, medical, intervention and transport pertaining to juvenile movement to and from respective areas.

Monitors all security sensitive areas of the interior and exterior perimeter of the detention facility to ensure the safety and security of employees and juveniles including, but not limited, to the following: electric locks, sally-port doors, intake area, visitation area, secure elevator movement, secure vestibules, and secure vestibule connector in the basement.

Initiate appropriate emergency procedures as required due to system failures or alarm conditions in accordance with standard operating procedure.

Monitor video surveillance equipment internal and external of MCJC.

Ensure that the Control Room remains secure at all times and that no unauthorized person enters the Control Room.

Conducts internal and external perimeter checks via camera to identify unusual situations and ensure building security,

Monitoring and controlling sally port doors that enters into the secured area of the facility.

Monitors radio transmissions for routine and emergency transmissions. Understands and responds to all emergency systems and follows established procedures for contacting the appropriate internal and external personnel and agencies in case of emergencies. Use appropriate radio procedures when transmitting information.

Completes control desk logs and other reports of actions/incidents in accordance with policy and procedures as necessary.

Assist in monitoring visitation via camera. Observes visitors and monitors physical contact between youth and visitor to maintain facility security.

Provides CPR and First Aide as necessary, and contacts medical personnel to provide professional medical care in serious emergency situations.

Ensure the Security Control Room is kept clean.

OTHER DUTIES AND RESPONSIBILTIES

Perform other duties as assigned.

SCOPE OF SUPERVISION

None

EQUIPMENT OPERATED

Use of the radio, telephone, intercom system, emergency alarm system, computer, and computer operated security control system, copier, CCTV; NVR keys; and other standard office equipment in accordance with policy and procedures.

CONTACTS WITH OTHERS

Facility…