Relationship Banker

Description

At Intracoastal Bank
, we value professionals who know what it means to deliver exceptional service and build lasting relationships. If you've built a solid foundation in retail through years of dependable customer service, problem-solving, and teamwork, we want to help you take the next step. Your steady retail background can translate into success in a career where trust, consistency, and client care make all the difference.

Intracoastal Bank is seeking a Relationship Banker to join our dynamic banking team. Over the years, we at Intracoastal Bank have established ourselves as a market leader in community banking. You will be inspired by the stability and integrity of our community bank and proud of the relationships you build that help our clients succeed.

• Local business and established market leader in community banking.
• Innovative and entrepreneurial approach to business.
• Diverse team of top performers.
• Passionate about providing exceptional service and banking solutions to our communities to help them thrive.
• Involved in our community.
• Employees are empowered to impact change.
• A company that invests in you!

• Employee Stock Ownership Program (ESOP):
  Reap the rewards of company growth through this prestigious profit‑sharing program.
• 401k Retirement Plan
  :
  Grow your future with our 401(k) and matching contributions.
• Professional Development
  :
  Receive tuition assistance for your professional development.
• Paid Time Off
  : 11 paid holidays, paid birthday/flex day, and minimum of 15 PTO days per year.
• Health Insurance
  :
  Fully paid employee‑only health insurance with options to choose from.
• Other Insurance and Benefits
  :
  Group insurance benefits such as dental, vision, life, disability, pet insurance, legal aid, auto/home insurance, identity theft protection, other supplemental benefits, and an Employee Assistance Program (EAP).
• And there’s more! You get a free checking and savings account and a free safety deposit box.

As a Relationship Banker
, you’ll do more than process transactions — you’ll build meaningful connections. You’ll deliver personalized, courteous service while helping customers navigate their financial journey. You’ll spot opportunities to connect them with the right specialists and make sure every interaction ends with confidence and satisfaction.

(aka Your Essential Duties and Responsibilities)

• Show up on time and ready to help our customers.
• Handle everyday banking tasks like deposits, withdrawals, and loan payments.
• Spot opportunities to connect customers with the right bank specialists or services.
• Use your knowledge of our products and processes to solve customer questions quickly and confidently.
• Share what you know about Intracoastal Bank’s services — including online and mobile options — to make banking easier for our customers.
• Make smart, careful decisions that support our culture of safety and sound risk management.
• Help keep branch operations running smoothly and securely.
• Use our Lobby Management tools to provide great service and manage customer flow.
• Join in on daily team huddles to share updates and stay connected.
• Follow company policies and procedures to ensure great service and compliance.
• When a customer issue needs extra attention, pass it along to the right person so it gets handled quickly.

Intracoastal Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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