Government Operations Consultant Ii

government operations consultant ii

requisition no:867801

agency: children and families

position number:

salary: $45,060.11, in accordance with dcf salary policy

only current department employees are eligible to apply.

this is a statewide vacancy – position location will be determined by selected candidate location

the florida department of children and families (dcf) is the state of florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and government assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self‑sufficient families, and advance personal and family recovery and resilience.

within dcf,
the economic self sufficiency (ess) program helps to promote strong and economically self‑sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

under the ess program,
the office of public benefits integrity (opbi) is responsible for investigating public assistance fraud or misuse regarding the snap (food assistance), d‑snap (disaster food assistance), tanf (cash assistance), and medicaid programs by individuals or merchants.

to be considered for this position responses to the qualifying questions are required and must be verifiable based on your submitted application.

applicants must meet the minimum requirements to be hired for this position.

this is not a telework position.

the selected candidate will be required to work at the closest available office location.

travel will be required.

this is a full‑time position working 40 hours per week.

business hours are 8:00 am – 5:00 pm est, monday – friday.

the incumbent is a member of the dcf d‑snap disaster response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, the incumbent may be required to work more than 8 hours per day.

• must be a current florida dcf ess employee
• a valid state‑issued driver’s license
• a willingness to travel extensively, including overnight travel
• three or more years of experience working in the florida dcf ess program determining eligibility or policy applications for any of the government assistance programs (food assistance, temporary cash assistance, medicaid, or refugee assistance)

• minimum of 2 years (24 months) of experience reading/reviewing cases in the quality control system or quality management system (qms)
• two or more years (24 months or more) of experience in collecting and analyzing data and writing reports.
• one or more years (12 months or more) in a supervisory capacity in the ess program

the office of quality management is seeking a government operations consultant ii to join the quality control (qc) team within the florida dcf ess program office. This is a career service position responsible for assisting the qc team who is charged with timely and accurate completion of federally mandated reviews of snap (food assistance) eligibility decisions made by florida dcf ess staff in the food assistance program.

The incumbent is responsible for providing data to be used as technical assistance in aiding the agency to reduce the amount of misspent funds for snap.

this is a highly responsible professional position requiring advanced expertise in ess. The individual in this position will be responsible for organizing, planning, developing, and implementing improvements in the qc program area, including extensive knowledge of program concepts, policies, and operations procedures, federal and state laws and regulations, and the eligibility system.

the position is responsible for identifying and analyzing complex management problems, and developing, recommending solutions. The position requires an enthusiastic candidate who displays progressive thinking and a can‑do attitude. They must possess the ability to analyze data, write…