Patient Service Representative​/Medical

We are the leaders in the orthopedic community of East Central Florida, The Orthopedic Clinic has served our community since 1961. We get our patients back to the life they love with high quality, individualized orthopedic care. The Orthopedic Clinic is seeking an energetic customer focused candidate that has previous healthcare / medical office experience to join our dynamic team as a Patient Services Representative in Physical Therapy .

• Prepares registration paperwork for next business day, along with review of the Eligibility
• Reviews and complies with collection notes in patient notes and/or appointment notes
• Schedules follow-up and physical therapy appointments
• Covers for other staff at the front desk as asked, including coverage at other locations

Minimum of High School Diploma

• Previous customer service experience, preferably in medical/healthcare setting
• Proficiency in the use of Microsoft Office, EHR software applications, preferably Athena
• Valid Driver’s License / Clean Driving Record/ Proof of auto insurance
• Willing to work at other local locations as needed

Full compensation package to include: competitive salary, medical, dental, vision, STD, LTD. Life insurance, 401k, profit sharing, paid time off, continuing education reimbursement

The Orthopedic Clinic is an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, citizenship, religion, national origin, age, sex (including sexual harassment, sexual orientation, and gender identity), disability or handicap, genetic information, citizenship status, veteran, or current or future military status or any other category protected by federal, state, or local law.

The Orthopedic Clinic is a drug free workplace all applicants under consideration for employment will be background checked as part of the hiring process.