Supervisor Front Desk

As Front Desk Supervisor, your mission will be to guarantee that every interaction with our esteemed owners and guests is an unforgettable and delightful experience - right from the moment they set foot on the property until they leave. Don't miss out on the opportunity to be a part of a dynamic and passionate team committed to excellence.

* Coordinate the Front Office's daily operations by assisting guests with check-in and out, providing support to staff with any questions or guest situations.

* Responsible for training and direction of new department Team Members.

* Supervise and ensure the accurate sequences of events for proper registration and check-out of guests.

* Maintain a daily log of all guests' opportunities with corrective action steps.

* Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Managers/Supervisors for handling.

* Follow-up on credit opportunities during each shift.

* Other duties as assigned by management.

* High school diploma/GED

* Prior related experience

* Ability to read, analyze and interpret complex documents.

* Ability to build and interpret business communications and reports.

* Basic mathematical skills.

* Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.

* Excellent interpersonal and service skills.

* Ability to resolve conflict, think on their feet, influence, and mentor others.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

* Associate's Degree/College

* Voice Certified

* 3+ Years of related experience

* Prior management/supervisory experience