Banquet Server

Overview

Pyramid Global Hospitality is a company that values its people and strives to create a supportive and inclusive work environment. We are committed to a People First culture, employee development, benefits, and building meaningful relationships. We offer a range of benefits including comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.

We provide ongoing training and development opportunities to help our team build the skills and knowledge to advance their careers. Whether you are starting out in hospitality or are a seasoned professional, Pyramid Global Hospitality offers a collaborative work environment across more than 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and creates exceptional guest experiences.

Check out this video for more information on our great company!

At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart are our culture and full benefit plans, including a 401k with company match and lucrative bonus programs. We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire for our team to succeed.

We believe each member of our team plays a key part in delivering outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. The Shores Resort and Spa boasts 212 guest rooms and 20,000 sq ft of event space.

We are looking for a highly motivated Banquet Server to join our team. This individual will help set up and prepare banquet rooms for banquet functions, serve and bus tables, and clear and tear down banquet rooms at the end of the function.

If making meaningful connections, figuring out what it takes and stepping up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and placing table centerpieces.
• Serve by picking up food from back hall, carrying trays to function location, serving food and clearing dishes from tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Clean back hall and organize storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assist as needed with event room setup according to meal period and table needs.
• Perform food & beverage preparation duties such as preparing condiments, brewing coffee, and stocking workstations.
• Serve food and beverages to guests; remove dishes, glasses, silverware or other items from tables/counter tops and take them to the kitchen.
• Clean and sanitize tables and/or counters & seats after guests are finished.
• Explain how various menu items are prepared, cooking methods and ingredients.
• Consider special requests and dietary issues made by guests.
• Provide general property information and offer warm and sincere welcomes and farewells for all guests.
• Interact with staff in a professional manner, assisting other departments with necessary information.
• Ensure final quality check on food and beverage items prior to serving guests.
• Monitor assigned tables for customer satisfaction, quality and additional service.
• Address guest issues promptly and with a high level of concern.
• Provide assistance to other event and restaurant staff as needed.
• Maintain awareness of safety issues (e.g., broken glass, frayed cords, leaks, broken locks, suspicious persons).

• 2-4 years of food service experience, preferably Banquet service
• Experience in a 4-star or 5-star venue with synchronized service
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work under pressure in a fast-paced environment
• Passion for creating an exceptional guest experience
• Excellent communication skills

$10.98 per hour. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on factors including skill set, years of experience, certifications, and location. This may differ by location due to cost of labor considerations.

Check out this video for more information on our company.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.