Onsite IT Engineer Daytona FL

***
* Dedicated IT

At Dedicated IT, we’re more than a Managed Service Provider —we’re healthcare’s trusted IT partner. Proudly ranked #33 on CRN’s 2022 Fast Growth 150 List
, we’ve established ourselves as a household name in Healthcare IT
. With our people-centric culture
, competitive benefits, and consistent year-over-year growth, we’re known as an employer of choice in the Managed Services world.

We believe in investing in our team. That means prioritizing your professional AND personal success through career development, advancement opportunities, certification support, and work‑life balance. Here, you’ll find a supportive environment that celebrates growth and innovation.

As we continue to rise as one of the top 5 privately‑owned MSPs in the U.S., we’re looking for an Onsite IT Engineer to join our Mid‑Market Service division. In this role, you’ll have a direct impact on our mission and help shape the future of healthcare technology.

Ready to advance your career with a leader in Healthcare IT? Apply today and let’s build the future of healthcare, together!

If you would like to know more about Dedicated IT, click the links below:

• Location:
  
  Daytona Beach, FL
• Schedule:
  
  Full-time onsite at client office
• Salary:
  Up To $65,000/year

Are you passionate about technology and ready to make a real impact in the healthcare sector? Join us as an Onsite IT Engineer
, where you’ll work hands‑on with enterprise‑class systems, tackling advanced projects that drive our mid‑market
healthcare clients forward.

In this role, you’ll have access to state‑of‑the‑art hardware, powerful automation tools, and resources to help you deliver exceptional technical support. You’ll work directly with users onsite, offering fast and effective solutions, and partner with client executives on both short‑ and long‑term IT strategies. Your presence will ensure our clientele feel supported, no matter where they’re located.

Our Onsite IT Engineers are the face of our company, driving client success through innovative problem‑solving and impactful solutions. If you’re excited about taking on infrastructure projects and developing your expertise, we’d love to hear from you!

• Collaborate:
  Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own:
  Take extreme ownership of your role and establish yourself as the go‑to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated:
  Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize:
  See things from different angles and place yourself in others’ shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.

• Provide prompt and effective support for end‑user issues, ensuring timely resolution and tracking progress within SLA times.
• Collaborate closely with client, Service Delivery Managers, and teammates to deliver high‑quality service and foster a positive user experience.
• Lead and participate in various infrastructure improvement projects, contributing to enhanced system performance and user satisfaction.
• Maintain accurate documentation, create detailed support tickets, and log activities for efficient tracking and reporting.
• Offer hands‑on support to executive teams, assisting with technology needs and strategic IT planning.
• Escalate complex issues to senior technical teams with comprehensive documentation of troubleshooting steps and recommendations.
• Act as the Subject Matter Expert (SME) for your client, providing guidance and mentorship to team members as needed.
• Proactively identify and…