Field Service Technician II - Generator

Field Service Technician II - Generator

Ring Power Cat

• Conduct all assigned work safely, adhering to safety, environmental, and contamination control policies and wearing proper PPE.
• Attend and successfully complete required technician training classes.
• Maintain necessary tools for diagnosing, disassembling, and assembling components to manufacturer specifications.
• Diagnose and perform designated repairs on customer or company‑owned equipment, including mechanical, electrical, hydraulic troubleshooting, maintenance, and repairs.
• Work in a neat and orderly fashion, continuously improving methods, area organization, and safety standards.
• Inspect components to maximize part reuse for cost control; complete required documentation via appropriate software and account for repair times.
• Monitor job expenses versus repair estimates and inform supervisor of any cost overruns before job completion.
• Approach work positively, maintain supportive conduct toward the team, set standards for others, and train/mentor others in the department.
• Perform other duties as assigned.

• Safety‑first mindset, strong safety compliance.
• Technical knowledge of generator systems – mechanical, electrical, hydraulics; troubleshooting and repair proficiency.
• Strong communication skills – active listening, clear verbal and written communication.
• Information gathering, precise analysis, accurate documentation.
• Fiscal accountability – responsible use of resources and expense monitoring.
• Initiative, independent decision‑making, and problem‑solving skills.
• Results‑oriented with a strong sense of urgency and ability to focus on timely completion.
• Adaptability to changing business needs and recovery from setbacks.
• Credibility – reliability, honesty, responsibility for high‑quality timely work.
• Personal development – continuous learning and skill improvement.

• High school diploma or GED.
• 3–4 years of relevant experience as a field service technician.
• Valid driver’s license.
• Proficient in computer use (Microsoft Office, dealer software).
• Completion of all required training curriculum for Service Field Tech II designation.
• Excellent written and oral communication skills.

• Proficiency with Microsoft Office products and dealer software.
• Prior generator service experience.

• Requires occasional balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, and repetitive motion.
• May lift, pull, or push up to 50 lbs. and over 50 lbs. on occasion.
• Work scheduled during regular business hours with frequent night, holiday, and weekend requirements.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER