Account Service Representative

Joining the Belmark Team:
Being Part of the Mission

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While picking up items at the grocery store, have you ever wondered how they were packaged? Who produced the labels, cartons and flexible film that helps consumers with their purchasing decisions? Most of us do not think twice about it, however, there is a whole industry devoted to just that. Belmark is a leader in that industry, producing innovative pressure sensitive labels, folding cartons and flexible packaging.

Our service, quality, speed to market and product development drive us to be the best in the industry.

Belmark is made up of hundreds of talented people with diverse areas of expertise. Each of these individuals contributes uniquely to Belmark’s success and is an important member of the Belmark team. Regardless of your department, we all work with a shared purpose and vision for providing fast, friendly, dependable service to our customers – delivering solutions that exceed expectations at every turn.

We are always looking for dedicated members to join our team. If you enjoy taking on new challenges, working in a fast paced environment and working with a great group of people, then Belmark is a good fit for you!

Competitive Benefits for Eligible Employees:

• Health Insurance
• Term Life Insurance
• Flexible Spending Account
• 401(k) & Profit Sharing Plan
• Paid Vacation, Personal Time & Holidays
• Employee Assistance Program
• On-site Health Clinic
• On-site Fitness Center

Please see our current openings below and apply online!

Come Join Our Team as an Account Service Representative!

An effective Account Service Representative is responsible for providing exceptional customer service to all customers (internal and external) by providing solutions to meet each customers’ unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customer service. This is a customer-facing position that requires superior verbal and written communication skills.

Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmark’s Mission Statement, Purpose, and Guiding Principles.

Schedule: 8:00AM - 4:30PM, Monday - Friday

* Internal Final date to receive applications: 1/19/2026 at 4:30PM CST*

What will I do in this role?

• Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements.
• Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customer’s specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly.
• Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role.
• Responsible for participating in continuous learning opportunities while adhering to best practice methodology.
• Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmark’s processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy.
• Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs.
• Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval.
• Responsible for managing customer product line assets that are produced s includes…