IT Program Coordinator

Position Description

• In this role as the IT Program Coordinator, you will support the IT Program Management Office in driving business transformation.
• You will have the unique opportunity to facilitate collaboration among a diverse team of professionals from Business, Product, and Technology backgrounds.
• Leveraging your strong organizational skills and proactive approach, you will be instrumental in coordinating diverse programs, assisting with impactful leadership communications, and effectively managing executive requests.

• Manage and track progress against executive-level milestones, ensuring rigorous alignment with overall strategic goals and timelines.
• Identify and implement opportunities to streamline processes and enhance operational efficiency within the Client Credit Technology organization and across the broader organization.
• Cultivate and maintain robust relationships with key internal and external partners, including senior business leaders, IT / Product partners, to ensure successful program delivery.
• Influence cross-functional teams to achieve transformation objectives, building consensus and aligning diverse perspectives.
• Executive Communication & Reporting
• Solid understanding of IT systems, software development lifecycle, and infrastructure management.
• Superior verbal and written communication skills, with the ability to articulate complex technical information to diverse audiences.
• Strong analytical, problem-solving, and decision-making capabilities.
• High degree of organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Adaptability and resilience when faced with challenges and evolving project requirements.

• Business Process Analysis - we need someone who can document "as-is " workflows, identify bottlenecks or inefficiencies, and design optimized "to-be” processes that align with our strategic goals.
• Microsoft PowerPoint - Our reviews with senior leadership, broader communications, and storytelling are done in PowerPoint; the ability to translate complex data into clean, executive-ready visual narratives is non-negotiable.
• Program Management - ability to oversee a portfolio of related projects, managing the dependencies between them, and ensuring the collective "program " meets its objectives.
• Strategic Communication - tailor complex messages for different audiences
• Business Skills - general professional acumen, and understanding org structures
• Microsoft Outlook - Beyond basic emailing, I expect expert-level calendar management, the ability to coordinate large-scale meetings across multiple time zones, and high responsiveness in a fast-paced environment.
• Planning - develop detailed roadmaps, set realistic milestones, and proactively allocate resources to ensure initiatives stay on track and within scope.
• Microsoft Excel, Microsoft Office, Microsoft Sharepoint, Microsoft Word - data management, analysis, documentation, version control, and team collaboration.
• Project Management - support specific initiatives from inception to successful completion
• Business Process Improvement - be able to identify waste and improve the quality of our daily operations Business Transformation - involvement in changing how we operate to significantly improve organizational performance.

• 3+ years of experience in an operational, strategic, or executive support role, ideally within the automotive finance industry or a large, complex organization.
• Experience working directly with senior leadership
• Excellent interpersonal, and communication skills
• Ability to work independently and communicate with all levels of management
• Work well in a team environment
• Exceptional time management skills and prioritization skills
• Advanced proficiency in Microsoft Office
• Jira

• Experience working on multiple projects simultaneously while meeting deadlines with changing priorities

• Bachelor's Degree

• Master's Degree

• Position is Hybrid / 4 days per week on site

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit  to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.