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Customer Success Mgr./ CSM

Operations Leader: KPI-Driven Customer Success

Job in Dearborn, Wayne County, Michigan, 48120, USA
Listing for: Percepta LLC
Full Time position
Listed on 2025-12-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading customer service provider in Dearborn, Michigan, seeks an Operations Manager to lead the Customer Contact departments. The role demands a strong leader to ensure Key Performance Indicators are met and foster a high-performing team. Ideal candidates should have extensive experience in customer service, excellent leadership qualities, and a commitment to achieving customer satisfaction. This is an opportunity to drive operational success in a dynamic environment.
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