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Customer Experience Pro — Mobility Tech & Loyalty

Job in Dearborn, Wayne County, Michigan, 48120, USA
Listing for: Percepta
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

Percepta is seeking a Customer Experience Specialist in Dearborn, MI to deliver exceptional member experiences across phone, video, and online chat. You will guide users through a mobility program, build loyalty, and collaborate with app owners to resolve issues with patience and expertise.

The role emphasizes empathy, strong communication, and the ability to manage multiple conversations while maintaining professionalism and accuracy.

This opportunity is for the Customer Experience Pro — Mobility Tech & Loyalty role at Percepta.

This is a genuine opportunity to take on the Customer Experience Pro — Mobility Tech & Loyalty role at Percepta.

As a Customer Experience Pro — Mobility Tech & Loyalty, you will play an important part at Percepta in Dearborn, MI, United States.

We invite applications for the Customer Experience Pro — Mobility Tech & Loyalty position located in Dearborn, MI, United States.

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