Ford App Specialist: Elite Customer Experience Lead
Listed on 2026-10-18
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Percepta in Allen Park, MI is seeking a Senior Ford App Specialist to support a mobility-focused program for Ford. You will act as a subject matter expert, guide customers, and mentor fellow staff while delivering outstanding experiences that drive loyalty.
Daily tasks include updating AAF content, monitoring knowledge bases, handling escalations, and partnering with IT teams on system enhancements. Strong communication and problem-solving are essential.
Consider building your career as a Ford App Specialist:
Elite Customer Experience Lead at TTEC.
For the Ford App Specialist:
Elite Customer Experience Lead position at TTEC, we are reviewing applications now.
Step into the Ford App Specialist:
Elite Customer Experience Lead role at TTEC in Dearborn, MI, United States and grow with us.
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