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Senior Customer Service Coordinator – 2nd Shift; Omni-Channel

Job in Dearborn, Wayne County, Michigan, 48120, USA
Listing for: Nestlé S.A.
Full Time position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 56000 USD Yearly USD 39000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Service Coordinator – 2nd Shift (Omni-Channel)

Nestlé USA is seeking a Senior Coordinator, Customer Service Contact on the 2nd shift to act as the voice of the brand for consumers, caregivers, and healthcare professionals. You will respond to inquiries, complaints, and praise across multiple channels, supporting Nestlé Nutrition CES and brands within scope.

In this role, you will help drive loyalty, provide expert nutrition and product education, and support eCommerce initiatives while ensuring compliance with FDA and Nestlé requirements.

We are seeking a motivated Senior Customer Service Coordinator – 2nd Shift (Omni-Channel) to join Nestlé S.A. in MI, United States.

Consider building your career as a Senior Customer Service Coordinator – 2nd Shift (Omni-Channel) at Nestlé S.A.

The Senior Customer Service Coordinator – 2nd Shift (Omni-Channel) position in the Management & Operations, Sales field is open for applications.

Position Requirements
10+ Years work experience
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