Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out.

Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

We are seeking Feature Systems Engineer to take global core project responsibility for the modem data protection function (Customer Connectivity Settings) and the vehicle's connection to the Ford Pass app, including modem activation (Ford Pass Authorization). This role combines deep technical ownership of connectivity, cloud integration, and data‑protection systems with cross‑functional leadership, supplier coordination, and strategic influence on architecture and corporate direction

• Own global core project responsibility for the modem data protection function (Customer Connectivity Settings) and vehicle‑to‑Ford Pass app connectivity, including modem activation (Ford Pass Authorization)
• Lead the integration of embedded systems with cloud‑based services and infrastructure, ensuring secure and scalable solutions
• Prepare clear, concise feasibility studies and use their findings to help shape corporate strategy
• Collaborate with cross‑functional teams including software engineers, hardware designers, cybersecurity specialists, and cloud architects to define system requirements and specifications
• Resolve interface issues with adjacent departments and define system requirements
• Develop feature specifications, Feature Failure Mode Avoidance (FMA) documentation, and feature verification plans
• Ensure system designs meet rigorous performance, safety, and cybersecurity standards
• Communicate complex systems, issues, and resolutions in a clear and concise manner across technical and non-technical audiences
• Produce technical documentation and benchmarking studies for the specialist area
• Build and maintain relationships with external bodies; represent Ford in industry committees and at conferences
• Support onboarding and training of new employees in the above fields
• Train and raise awareness among Global Core Feature System Engineers and developers on connectivity and data protection topics

Bachelor’s degree in electrical engineering, Computer Engineering, Computer Science, or a related field. or equivalent combination of relevant education and experience. or equivalent combination of relevant education and experience.

• A minimum of 2 years of progressive experience in the automotive or a similar industry, specializing in highly complex electrical software systems.
• Demonstrated 1 year expertise in the architecture and design of infotainment and embedded systems.
• Minimum 1yr experience with cloud systems architecture, services, and integration patterns.

• Master’s degree in electrical engineering, Computer Engineering, or Computer Science.
• Experience with vehicle privacy and consent platforms, or other advanced vehicle access/authorization solutions.
• Proficiency in and authoring structured…