Senior Product Manager, Health and Telemetry

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford’s century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems.

We are not just building batteries; we are building the infrastructure for the next generation of the American grid.

Why Ford Energy?

At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world’s most iconic brands. Learn more at

You’ll own and lead the telemetry and battery health software for Ford Energy's battery energy storage products. The products that capture what every asset is doing in the field and use AI to diagnose and forecast asset health, so customers can monitor and manage their assets and Ford Energy can service them faster and at lower cost.

The Ford Energy Digital Product team is seeking a Sr. Product Manager to lead our telemetry and battery health software. In this role, you’ll define the roadmap for the products that capture what Ford Energy battery energy storage assets are doing in the field and turn that data into a clear picture of asset health.

• These products let customers monitor and manage their assets, speed up Ford Energy's service response, lower the cost to serve, and improve the customer experience. You'll lead the deployment of AI into these products where it can find faults before they become outages, and you'll be responsible for making those systems reliable at fleet scale.
• Own discovery and business-case development for telemetry and asset health products, grounding the roadmap in research with customers and Ford Energy service and engineering teams, and in the uptime, warranty and cost-to-serve outcomes those products drive.
• Define how asset data reaches Ford Energy and its customers, working through integrations with partner systems and Ford Energy's own hardware, and partnering with Cybersecurity, Legal and customers on data access, security and approvals.
• Identify where AI can meaningfully improve asset health outcomes - fault detection, health estimation, anomaly detection and degradation forecasting - and lead responsible pilot-to-production deployment, including evaluation criteria, guardrails, human-in-the-loop design, and measurement of customer and business impact.
• Conduct deep-drive analyses of telemetry and service data to identify recurring failure modes, avoidable site visits, and opportunities to shorten time to diagnosis and resolution.
• Orchestrate cross-functional delivery by translating product vision into clear product definitions and technical requirements, partnering closely with Project…