Dental Biller

Full‑time Dental Biller

At Covenant Community Care, a faith‑based non‑profit Federally Qualified Health Center serving the Detroit communities, we are looking for a Dental Biller to join our team.

• Review encounters to ensure accuracy and completeness prior to claims submission, correcting charge entry errors by contacting providers, front desk staff, or reviewing charts for proper codes.
• Correct and rebill clearinghouse‑initiated rejections.
• Post third‑party payments and denials.
• Appeal and rebill third‑party denials.
• Follow up on outstanding accounts receivable.
• Work within medical practice management software to correct registration, charge entry, and ledger errors.
• Match patient payments for prepaid services to appropriate charges in practice management software.
• Process and mail monthly patient statements.
• Assist patients with resolution of account balance discrepancies.
• Using a retrospective eligibility report, identify and rebill accounts with active coverage.
• Reconcile self‑pay payments between bank statements and practice management software.
• Provide feedback to front staff and/or clinic managers regarding registration error trends.
• Participate in training staff on billing functions such as insurance eligibility verification and patient payment posting.

• High school diploma or equivalent.
• Experience in the use and review of electronic health records (required).
• Thorough understanding of the healthcare revenue cycle.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with Dentrix (EHR) is ideal, not mandatory.
• Related coursework in accounting, billing, and coding is highly desired.
• Working knowledge of Medicaid and commercial billing regulations.

• Teamwork – able to work independently and collaboratively within a team environment.
• Problem sensitivity – identify when something is wrong and find optimal solutions; excellent problem‑solving skills.
• Active listening – give full attention to others, ask questions, and avoid interrupting.
• Service orientation – actively look for ways to help people.
• Speaking – communicate clearly and interact effectively with co‑workers.
• Time management – manage own time and others', multitask and meet deadlines.
• Required language:
  English;
  Spanish fluency is a plus.

• Comprehensive benefits program.
• Vacation, sick, and personal time (VSP).
• Paid holidays.
• 401(k) plan.
• Life insurance, long‑term and short‑term disability.

Candidates must successfully complete a criminal background check and TB test as part of the hiring process.