Behavioral Health Technician - Dearborn

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared Neuro Star® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.
Full-time, Monday-Friday, 8-hour shifts scheduled during our hours of operation, 7am-7pm.

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Pay range starting at $20/hour, with final compensation determined based on education and experience.
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: Will be based primarily based in our Greenbelt center but will be required to provide coverage in other area centers as needed. Reliable personal transportation is required to travel between centers.

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

• Minimum Qualifications: High School Diploma or an Associate's Degree, and/or an equivalent clinical certification, combined with significant relevant work experience in patient care or in fast paced in-person patient care or customer care/service roles.
• Preferred Qualifications: Bachelor's Degree in a Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (Advanced
  
  MD preferred). Strong communication skills (both verbal and written) required. Strong grasp appropriate patient/provider boundaries required. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required.

• Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians and other clinic staff.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.
• Reliable Transportation: Reliable personal transportation is required for travel between centers.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

* Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume…