Ambulatory Care Associate II - Dearborn Cancer Clinic

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center.

McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Department: Dearborn Cancer Clinic
Daily Work Times: 8:00am-4:30pm
Shift
:
Days
Scheduled Bi-Weekly

Hours:

80

Position Summary:
The Ambulatory Care Associate II ("ACA II"), is a member of the patient care team and, as designated per established policies and procedures, performs technical, multi-skilled direct and indirect patient care activities. The ACA II works under the supervision of an administrator, a registered nurse (RN), physician, or non-physician provider ("NPP") who delegates tasks based upon both patient and clinic needs.

In addition to being able to perform the duties of an Ambulatory Care Associate I, the ACA II is expected to complete additional clinic tasks, including procuring external medical records, populating medication lists, following up on provider orders to ensure proper scheduling, facilitating genetic testing and taking/placing patient telephone calls. The ACA II also facilitates the coordination of care team resources during clinic to support efficient delivery of patient care.

Responsibilities:

• Support the mission, vision, values of the Karmanos Cancer Center
• Respect and abide by the McLaren Health Care Standards of Conduct
• Demonstrate an understanding of and a commitment to exception customer service, including consistent demonstration of caring, respect, courtesy, respect for privacy, professionalism, and responsiveness.
• Communicate effectively both verbally and in writing
• Work effectively with other clinical and non-clinical staff and providers to deliver excellent patient care

Required:

• High school diploma or GED.
• Completion of a certified nurse assistant program, a certified medical assistant program, or equivalent training.
• Previous ambulatory experience required. Must have experience working with medical information systems and interacting with patients in a clinical setting.

Additional Information

• Schedule:
  
  Full-time
• Daily Work Times: 8:00am-4:30pm
• On Call:
  No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.