Sales Coordinator - Henry Hotel, Dearborn, MI

Sales Coordinator – The Henry Hotel, Dearborn, MI

Apply for the Sales Coordinator role at The Henry Hotel – Autograph Collection
, located in Dearborn, MI.

$18.00 – $20.00 per hour.

• Provide support to the sales team in executing contracts, proposals, and correspondence.
• Assist with sales efforts in soliciting new business, selling guestrooms, and meeting space.
• Conduct site tours.
• Assist as needed with hotel and sales related functions, parties and blitzes.
• Oversee and create social networking sites.
• Prepare and send out direct mail projects, sales packets and collateral.
• Provide assistance to the Director and/or Manager of Sales and Marketing.
• Effectively communicate and coordinate the guest’s request with other departments.
• Answer and respond to incoming telephone calls.
• Oversee office equipment maintenance.
• Manage all meeting room reservations and coordinate details with other departments including group agreements and set-up of meeting rooms.
• Coordinate and ensure delivery of requested equipment and/or food for meeting rooms and special events.
• Type Banquet Event Orders (BEOs), route event orders to proper departments.
• Maintain the filing system.
• Maintain the trace system.
• Set up new files as needed.
• Maintain weekly Reader file.
• Ensure spelling accuracy and professional appearance of correspondence.
• Inventory and maintain office supplies.
• Produce weekly productivity reports for sales meetings.
• Take accurate minutes of all sales meetings, when required.
• Perform site inspections when no sales manager is available.
• Provide assistance to group leaders when necessary.
• Ensure timely completion of monthly group status report.
• Perform other duties as assigned.
• Take every opportunity to amaze the guests.
• Ensure all guests are treated in an efficient and courteous manner and that all company standards are applied.

• High School diploma, secondary qualification, or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Available to meet guests and assist with welcome/check‑in, which may include weekends.
• Basic administrative knowledge such as business letters and telephone etiquette.
• Extremely well organized and detail oriented.
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).
• Positive interaction with colleagues and guests.
• Excellent customer service skills.
• Self‑motivated and able to work with minimal supervision.
• Most work tasks are performed indoors; temperature is moderate and controlled.
• Must be able to sit at a desk for up to 8 hours per day; walking and standing are required the rest of the working day.
• Must be able to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs occasionally.
• Must have grasping, writing, standing, vending, repetitive motions, climbing, listening, and hearing ability.
• Must have vision for near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Must be able to type 50 wpm.

• Passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities used frequently when completing paperwork, logging issues, complaints, requests, information updates.
• Basic math skills used frequently when handling cash or credit.
• Problem‑solving, reasoning, motivating, and training abilities are often used.
• Ability to work a flexible schedule including nights, weekends and/or holidays.

• Team driven and values‑based culture.
• Medical/Dental/Vision.
• Vacation pay.
• Same‑day pay available.
• Employee Assistance Program.
• Career growth opportunities / manager training program.
• Reduced room rates throughout the portfolio.
• Third‑party perks (movie tickets, attractions, other).
• 401(k).
• Employee discount.
• Flexible spending account / Health Saving Account.
• Life insurance.
• Parental leave.

Seniority Level: Entry Level |

Employment Type:

Full-Time | Job Function:
Sales and Business Development | Industries:
Hospitality

Referrals can increase your chances of interviewing at The Henry Hotel – Autograph Collection by 2x.

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