Technical Program Manager

Job Description

About Ford Motor Company & Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

The Ford Credit & Billing Platform creates a unified billing experience by compiling data from multiple sources and generating recurring, consistent invoice templates for customers and downstream systems that include itemized details of payments due and received as well as product/service information as applicable. The Billing Platform will support both Ford and Ford Credit globally including Ford Pro, Ford Blue, and Ford Model e initiatives.

The Opportunity: As a Technical Program Manager for the Enterprise Billing Platform, you will be a key driver in orchestrating the delivery of billing related initiatives. You will work closely with Product Managers, Engineering Managers, and development teams to translate strategic roadmaps into tangible product features, ensuring efficient execution and alignment across all stakeholders. This role demands a blend of strategic thinking, agile leadership, and a deep understanding of both business and technical requirements to deliver high‑quality, customer‑centric billing experiences.

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized back‑up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits,

This position is a range of salary grades 6‑8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1‑888‑336‑0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

• Roadmap & Planning
  • Work closely with Product Managers and Engineering Managers to establish and contribute to the product roadmap for the Ford Pay platform.
  • Initiate or translate the product roadmap into manageable product features in the backlog through release and iteration planning sessions.
  • Lead the product demos to broader groups and stakeholders on a recurring basis at the end of each iteration.
  • Work on establishing and presenting the Release Plan based on the roadmap and planned features.
• Agile Leadership & Facilitation
  • Lead all agile ceremonies and product discussions, providing thought leadership on development structure, technology, and tools.
  • Coordinate and facilitate the team’s flow load, working within and across teams to align work and capacity.
  • Facilitate conversations to achieve user story completion, while ensuring customer acceptance criteria is actionable.
  • Employ and champion Agile software processes, culture, best practices, and techniques.
• Cross‑functional Collaboration & Dependency Management
  • Work hands‑on with the product team to prioritize, plan, and deliver the product.
  • Work with cross‑product teams to identify and…