Parts Director

Overview

Join to apply for the Parts Director role at Tri-County Truck Centers
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The Parts Director is responsible for managing an efficient and profitable operation of the parts departments with multiple locations.

• Profitably grow all the departments you oversee.
• Oversee outside sales people and develop new customers on a weekly basis.
• Develop advertising handout and specials for outside sales people and in-store displays.
• Monitor obsolesce as needed and suggest ways to dispose in a Profitable manner.
• Working knowledge of computerized inventory management system, bar coding and MS Office.
• Hire, train, motivate, and monitor the performance of the parts department managers.
• Fill in for managers when they are off for training or vacation.
• Assist with inventories at all locations.
• Prepares and administers an annual operating budget for the parts departments.
• Forecasts goals and objectives for the departments and employees and strives to achieve them.
• Makes customer satisfaction a department priority, ensuring that parts personnel are courteous and respectful in their interaction with customers.
• Maintains reporting systems required by general management and the manufacturer.
• Develop and assist in training new hires to progress into department heads.
• Hold monthly department meetings and attend staff and managers meetings.
• Reduce employee turnover and increase productivity.
• Monitor the performance of the parts departments. Follow list of duty forms.
• Strive for harmony and teamwork within the departments and with all other departments.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect repair operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Maintain good housekeeping policies and procedures at all locations.
• Understand and ensures compliance with manufacturer warranty and policy procedures.
• This job includes multi location facilities and you will be required to visit all locations on a regular basis.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Foster professional employee development and coordinates with department managers to determine need for advanced training.
• Handle customer complaints immediately and according to dealership's guidelines.
• Administer warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims, and communicates warranty information and clarifications to customers.
• Develop dealership parts pricing plans and recommends to dealer or general manager.
• Work with parts and service managers to find ways to improve the overall profitability of the dealership.
• Be prepared to work over 40 hours per week if required. Hours 8:00am to 5:00 pm Monday thru Friday. Saturdays if needed.
• Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Serve as liaison with factory representatives.
• Maintain a safe work environment.
• Maintain a professional appearance.

EDUCATION and/or EXPERIENCE
Bachelor's Degree and/or 10 years' experience in that capacity.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Competitive pay plan
• Medical
• Dental
• Vision Insurance
• 401K Match
• Life Insurance
• Closed on Sundays
• Excellent paid training program
• Paid Time Off

• Director

• Full-time

• Other

• Truck Transportation