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Operations Manager Program / Project Manager General Management Retail & Store Manager

Customer Operations Leader & Program Manager

Job in Dearborn, Wayne County, Michigan, 48120, USA
Listing for: TeleTech Holdings, Inc.
Full Time position
Listed on 2025-12-27
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, General Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
A leading customer service firm in Dearborn, Michigan is seeking a Program Manager to lead Customer Contact departments. The role requires at least 5 years of experience in customer service, preferably in call center operations. This position involves driving team performance, ensuring key performance indicators are met, and fostering a positive work culture. The ideal candidate will possess strong leadership qualities and a proven ability to manage direct reports effectively.

A background in project management or sales is desirable, along with relevant certifications.
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