Commercial CRM Lead: Journey Strategy & Lifecycle
Listed on 2026-10-18
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Marketing / Advertising / PR
CRM Systems & Management -
Business
CRM Systems & Management
Ford Motor Company is seeking a Commercial CRM Manager to own the design and execution of the customer journey strategy for our commercial customers. You will define where journeys should go, implement them in the Martech stack, and keep them current with evolving business conditions.
You will bridge customer experience, business goals, and technical execution, crafting blueprints and segmentation roadmaps while leading cross-functional collaboration.
We have an opening for a Commercial CRM Lead:
Journey Strategy & Lifecycle in Dearborn, MI, United States within Marketing & Media, Management & Operations, Sales.
Join Ford Model e U.S. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Commercial CRM Lead:
Journey Strategy & Lifecycle role at Ford Model e U.S., based in Dearborn, MI, United States.
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