Quality Assurance & Calibration Specialist
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist, Production QC/QA, Quality Engineering
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS for its independent marketplace contractors, identifying trends and ensuring client standards are met.
You will monitor agent interactions in real time or after the fact, review customer satisfaction data, and collaborate with the certification and operations teams to drive continuous improvement in quality scores.
Are you ready to take on the Quality Assurance & Calibration Specialist role at Nex Rep LLC?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Quality Assurance & Calibration Specialist role in the description above.
We appreciate your interest in this position.
Join Nex Rep LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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