Shift Manager

This position is for a Shift Manager in a McDonald’s restaurant operated by an independent franchisee. The franchisee is the sole employer and is responsible for all employment matters.

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Lead the crew and other managers during shifts to maintain high standards of Quality, Service, and Cleanliness.
• Plan each shift, monitor performance, and take action to meet McDonald’s standards.
• Monitor safety, security, and profitability; communicate with the next Shift Manager to ensure a smooth transition.
• Support departments in meeting their goals and targets during your shift.
• Handle duties outlined in the “As a Shift Manager, You May Be Responsible For” list below.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

• Previous leadership experience preferred, ideally within restaurant, retail, or hospitality.
• Must be 18 years or older.
• Positive team player with a flexible schedule and a passion for the fast‑paced McDonald’s environment.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment matters. McDonald’s USA will not receive a copy of my application and has no involvement in employment decisions. I acknowledge that my information will be forwarded only to the franchisee organization for processing.