Merchandise Specialist
Listed on 2026-01-06
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Retail
Retail Associate/ Customer Service, Retail Sales
Base Pay:
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
This position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing returned merchandise. Full‑Time and Part‑Time Positions Available.
Minimum Eligibility Requirements- 1 year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
- Excellent communication skills (verbal and written).
- Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
- Strong computer skills and internet project coordination experience.
- Must be a self‑starter and work well in a fast‑paced environment.
- Sensitivity to confidential information.
- Utilize and maintain store pricing using Tags‑On‑Demand (TOD) mobile printing station.
- Identify and label merchandise that does not have vendor provided SKUs using TOD.
- Support merchandise returns by returning saleable product to sales floor.
- Demonstrate a thorough understanding and comply with the company’s safe lifting practices standard operating procedures (SOP).
- Assist customers with product selection and answer product related questions.
- Create price tags and signage for all products.
- Replace outdated signage based upon updated price changes.
- Return products to the correct home locations after customer returns.
- Clean and stock products according to Floor & Decor’s standards.
- Communicate in‑store moves and non‑scanning SKU products via email.
- Partner with Department Managers to determine which products need SKUs, price changes and need to be returned.
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory RequirementsAbility to exert 30–60 pounds of force occasionally, and or 20–30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
StoreHours
Monday – Friday 7:00 AM – 8:00 PM
Saturday 8:00 AM – 7:00 PM
Sunday 10:00 AM – 6:00 PM
Monday – Friday 7:00 AM – 7:00 PM
Saturday 8:00 AM – 7:00 PM
Sunday 10:00 AM – 6:00 PM
- Bonus opportunities & career advancement opportunities at every level.
- Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program.
- Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
- Paid vacation and sick time for eligible associates.
- Paid holidays plus a personal holiday.
- Paid Volunteer Time Off that starts on Day 1.
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment and prohibits employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
SeniorityLevel
Entry level
Employment TypeFull‑time
Job FunctionMarketing and Sales
IndustriesRetail
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