Sales Engineer

ITT Goulds Pumps is a leading global manufacturer of pumps serving industrial markets such as oil and gas, mining, chemical processing, power generation, pulp and paper, and general industry. The brand is recognized for pioneering digital monitoring as a standard feature on process pumps, combining advanced mechanical design with smart technologies. With origins dating back to 1848 in Seneca Falls, New York, the company has a long history of engineering innovation, including the first all‑metal pump.

Today, more than one million Goulds pumps operate worldwide, providing reliable solutions that power critical industrial applications and support customers’ long-term performance.

The Sales Engineer is responsible for developing and managing customer relationships, generating sales growth, and providing technical expertise across industrial and manufacturing markets throughout Michigan.

The position combines technical knowledge, consultative selling, and business development skills to identify customer needs, recommend solutions, and support long‑term account growth. The individual will work closely with customers, operations teams, suppliers, and internal stakeholders to deliver value‑added solutions that improve reliability, productivity, and operational performance.

• Develop and execute territory growth plans.
• Identify, qualify, and pursue new business opportunities.
• Generate profitable sales growth within assigned territory.
• Build and maintain relationships with key decision‑makers.
• Expand existing customer accounts through cross‑selling and solution selling.
• Maintain a robust sales pipeline and forecast.

• Manage strategic and key customer accounts.
• Conduct regular customer visits and facility assessments.
• Develop account plans focused on revenue growth and retention.
• Provide timely follow‑up on customer inquiries and opportunities.
• Monitor customer satisfaction and implement corrective actions when required.

• Provide technical recommendations for applications and equipment.
• Conduct product demonstrations and training sessions.
• Collaborate with engineering and supplier partners to develop customer solutions.
• Assist customers with troubleshooting and reliability improvement initiatives.
• Support installation, commissioning, and implementation activities as required.

• Identify and support capital projects and maintenance opportunities.
• Participate in project planning and specification discussions.
• Prepare and present technical and commercial proposals.
• Coordinate activities between customers, suppliers, and internal teams.

• Maintain accurate customer and opportunity data within CRM systems.
• Develop territory call plans and customer engagement strategies.
• Monitor competitive activity and market trends.
• Prepare regular sales reports and business updates.

• Promote a strong culture of safety.
• Adhere to all customer, company, and regulatory requirements.
• Complete required safety training and certifications.
• Participate in customer safety programs and site orientations.

• Bachelor's degree in Engineering, Engineering Technology, Business, Industrial Technology, Certified Millwright, or a related discipline preferred.
• Equivalent combination of education and industry experience may be considered.

• 3-7+ years of industrial, technical, or engineering sales experience.
• Experience supporting manufacturing, automotive, industrial, energy, utility, or infrastructure customers.
• Demonstrated success in territory growth and account management.
• Experience working with centrifugal pumps and engineered solutions.

• Strong…