Administrative Assistant - Youth Services

Class Title Administrative Assistant I - Youth Services

This position assists in providing clerical and customer service support for department operations.

This position assists in providing clerical and customer service support for department operations.

• Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.

• Provides backup support to for preparing invoices for payment; matches invoices with purchase orders and verifies charges.
• Maintains office supply inventory; reorders as needed.
• Reviews monthly credit card statements.
• Assists in organizing events, activities, and meetings.
• Performs related duties.

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
• Must have competency in use of standard office equipment such as desktop computers, copiers as well as experience with Microsoft Office products.

• Knowledge of modern office practices and procedures.

• Knowledge of department policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of basic math.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.

• Department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.

• The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to provide clerical and customer service support for department operations. Successful performance contributes to the efficiency and effectiveness of those operations.

• Contacts are typically with coworkers, other city personnel, and the general public.
• Contacts are typically to exchange information, resolve problems, and provide services.

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects.
• The work is typically performed in an office.

• None.