Patient Access Rep ER

Patient Access Rep ER, FT – Huntsville Hospital

Job Summary
:
Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas. Provides excellent customer service and service recovery. Demonstrates Decatur Morgan Hospital’s mission, vision and values through behavior.

• Education / Certification: High School / GED Required. Post unu.
  Post‑secondary Education Preferred.
• Experience: Two years customer service strongly preferred. Previous registration, scheduling, insurance, medical records, or billing experience preferred.
• Additional Skills / Cotnabilities: Excellent verbal and written skills required. Must work in a fast‑paced environment with a positive attitude. Must demonstrate effective time management, efficiency, and organizational skills with the ability to multitask. Proficiency in Microsoft Office Suite strongly preferred.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care