Sales Representative II

Summary

The Sales Representative II solicits sales orders by visiting customers and assists customers in choosing the best refractory products for their particular application. The Sales Representative II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.

• Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
• Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow‑up on orders and deliveries and other miscellaneous activities
• Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
• Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
• Making sales and product presentations

• Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
• Requires general knowledge of refractories
• Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
• Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
• Requires strong analytical skills and the ability to assemble and quickly analyze data
• Requires strong industry‑specific knowledge coupled with the ability to manage supplier relationships
• Requires excellent organization skills with accurate and precise attention to detail
• Requires self‑motivation with the ability to adapt quickly
• The Sales Representative II requires four plus (4+) years of refractory or industrial‑based field experience with emphasis on sales and marketing.