Inventory and Shipping Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
As an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. Extremely fast paced, candidate must possess excellent customer service skills. These individuals serve as load planners for all Intel deliveries.
WHY RINCHEMAre you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemicallogisticsand transportation company-Rinchem.
As a vital player in this dynamic industry,you'll experience firsthand the unparalleled opportunities it offers.
You'llbeat the forefront of revolutionizing supply chain managementandensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating oncutting-edge solutions that drive sustainability,optimize operations, and adhere to stringent safety standards.
With each day presenting new challenges and chances for growth, a career in chemicallogisticsand transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world.
- Great people and a great place to work
- Exciting and challenging work that helps build the future of technology from the foundation up
- Flexible working environment where you can fit life around work—we call that balance
- Opportunity to guide and lead others while furthering your career
- Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) ofrecord.
- Processes specialized customer transactions in Rinchem's and/or customer system(s) of record (Hold, damaged, disposition)
- Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record
- Research inventory discrepancies
- Performs QC checks on outbound, staged shipments.
- Answers basic questions about delivery and inventory
- Provides truck driver directions
- Receives and makes calls for LTL appointments.
- Schedules Rinchem dock appointments for both internal and external customers
- Answers emails regarding basic questions about inventory, transportation scheduling, etc.(internal and external customers)
- Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacity
- Performs general administrative work for the CSC that includes, but not limited to the following:
- Entering POI data
- Opening & routing mail
- Visitor's log, filing/record retention
- Archiving records and managing facility office supplies
- Acts as liaison with service center visitors
- Trains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.
- Enters Customer Records and handles PO Process with Customer
Education:
- High School Diploma or GED
- Some college preferred.
- At least 3 years of customer service experience
Skills:
- Ability to initiate and maintain relationships with internal and external customers
- Ability to create accurate, meaningful, and professional correspondence
Skills:
- Ability to learn system(s) of record
- Accurate data entry
- MS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
- Familiarity with NCR/CAPA system and ability to help determine root cause and make suggestions for continuous improvement
- Ability to obtain IMDG, IATA, and other Regulatory Certifications as needed
- Ability to work both independently and in a team-oriented, collaborative environment is essential
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