Permits Manager

Job Description

Pay Range: $64,893 - $104,479

Pay Grade: 21

Job Code: 51050

FLSA Status: Nonexempt

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Manages, directs, and evaluates assigned staff; analyzes performance metrics, quarterly and annual reports to determine improvements for permitting processes and zoning review times; makes recommendations for budget and technology upgrades; oversees employee work schedules; reviews timesheets; approves/processes employee concerns; counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison for several departments, divisions, senior management and employees;
  
  and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work; schedules work activities to meet objectives; ensures subordinates have proper resources; monitors status of work and inspects completed work; consults with staff to assist with complex/problem situations; provides progress and activity reports to management; and assists with revision of procedure manuals.
• Assists in developing and implementing strategic plans, policies and procedures for permitting; evaluates effectiveness and efficiency of department activities; reviews policies and procedures; and makes recommendations regarding revisions and changes.
• Performs customer service functions by telephone, email, and in person; provides information and assistance related to division services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; responds to questions/complaints; researches problems; and initiates problem resolution.
• Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy; reviews applications for accuracy/completeness; verifies proper County business licensure, state licensure, home builders' licensure, zoning designations, etc.; accepts construction plans and plan documents associated with permit processing; enters information into database; maintains permitting records, plans and files.
• Coordinates with Plan Review, Inspections and various other departments and divisions to process permits and perform reviews and inspections for new construction, additions, alterations, repairs, mechanical, electrical, plumbing, signs, special administrative permits, Watershed, and City services; verifies state/local licenses when applicable; ensures paperwork is complete and filed; ensures information is entered into database; and submits completed permit to customer.
• Receives moneys in payment of permit fees; calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares/updates daily administrative report of base fees; reports daily count of permits issued each day and payments collected; and submits reports to finance department.
• Processes contractor registrations; issues and renews registration for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression, and HVAC; and verifies state and business licenses.

• Associate degree in Business Administration, Public Administration, Construction Management or a related field.
• Five years of progressively responsible experience in processing building permits, including lead or supervisory experience; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.

• Must possess and maintain a valid Georgia driver’s license.
• Must possess and maintain ICC certification as a Permit Technician.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Government Administration