Sales Operations Manager

Join to apply for the Sales Operations Manager role at Heights Wellness Retreat.

• Performance‑based bonus
• Competitive salary
• Paid time off
• Health insurance
• Employee discounts
• Training & development
• Wellness resources

Massage Heights Decatur is a locally owned, membership‑based wellness retreat delivering premium therapeutic massage experiences. Our core values are Extreme Ownership, Energy, Results‑Driven, Teamwork, and Trust & Respect.

We are seeking a results‑driven Sales Manager to lead daily operations and aggressively grow membership sales. This hands‑on leadership role will own KPIs, labor efficiency, and guest experience while scaling a membership‑based business with discipline.

• Membership conversion 25‑35%
• Retention rate 99%
• Guest satisfaction (NPS & surveys)
• Employee culture engagement & retention
• Operational structure consistency

• Loves numbers, scorecards, and accountability
• Enjoys coaching teams to win
• Takes ownership of results—good or bad
• Is energized by growth and challenge
• Wants to build a career, not just hold a job

• 1–5 years of sales leadership experience
• Proven success in sales‑driven, KPI‑based environments
• Strong coaching and people leadership skills
• Excellent communication and problem‑solving abilities
• Self‑starter with ambition to grow personally and professionally

• $17–$25 per hour, based on experience and performance
• Performance‑driven compensation opportunities for top producers

If you are the type of leader who wants ownership, accountability, and upside, we want to hear from you. Apply now and prove you’re an A‑player.