North Decatur Front of House Manager

Position Title: FOH Manager

Location: Chick-Fil-A North Decatur

Reports To: Director of Operations

At Chick-fil-A, our Business Leaders are more than managers they’re

culture carriers, operational experts, and servant-leaders. This role is ideal

for someone passionate about developing people, driving excellence, and leading

a high-performing team in a fast-paced, customer-focused environment.

Champion Chick-fil-A’s mission and values in every aspect of the business

Foster a positive, inclusive, and growth-oriented team culture

• Lead by example with integrity,
• humility, and a servant’s heart
• Team Development
• Train, and mentor team members and Supervisors
• Conduct performance evaluations
• and provide ongoing coaching
• Build leadership pipelines and
• succession plans
• Operational Excellence
• Oversee daily operations to
• ensure speed, accuracy, and cleanliness
• Manage inventory, labor, and

food costs to meet financial goals

• Ensure compliance with health,
• safety, and brand standards
• Complete Ninety scorecard on
• weekly basis explaining ( the why) behind the score
• Customer Experience
• Deliver exceptional hospitality
• and service at every guest touchpoint
• Resolve customer concerns with
• empathy and professionalism

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.