Veterinary Receptionist

When you join The Village Vets Avondale Estates in Decatur, GA, you are stepping into a comprehensive small animal practice recognized for providing exceptional care. We hold the prestigious American Animal Hospital Association (AAHA) accreditation, a global benchmark achieved by only 15% of hospitals. This distinction confirms our commitment to meeting rigorous standards across surgery, patient care, and diagnostics. Our local community trusts us deeply, reflected in our excellent 4.7-star Google rating.

We treat every pet like our own, and we are looking for dedicated teammates ready to uphold that standard while doing your best work alongside us.

We believe you deserve a supportive environment where you can succeed professionally. As a member of The Village Vets network, you benefit from a culture deeply invested in career growth and mentorship. Our teammates have access to internal specialty consultations and resources designed to help you achieve your long‑term goals, whether that means growing your clinical skills or moving into a leadership role.

Joining us means joining a practice that prioritizes education and provides the workflow support necessary for you to excel in your daily practice.

The quality of medicine you will practice here is exceptional, fully supported by our AAHA accreditation. We offer a full spectrum of small animal care, including critical services like Urgent Care and comprehensive Surgical Procedures. Our focus is on preventative wellness, but we are fully equipped for advanced care, incorporating extensive testing and diagnostics into our daily workflow. Since 2022, we have been a full‑service partner in the Decatur community's pet healthcare, ensuring our veterinarians and teammates have the tools necessary to diagnose effectively and treat compassionately across all stages of a pet’s life.

Located in the vibrant Decatur, GA community, specifically serving the Avondale Estates area, our hospital provides an ideal setting for your professional life. Decatur is known for its welcoming atmosphere and local charm. You will enjoy a predictable schedule, with regular hours from Monday to Friday, 7:00 AM to 5:00 PM, allowing you weekends off to explore everything the Atlanta metro area has to offer while fostering a sustainable work‑life balance.

Job Description

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice and a flexible role, backed by the resources of a larger network. We are focused on investing in you and helping you grow, no matter your role.

Enjoy a key benefit of working in veterinary medicine with discounted veterinary care for your own beloved pets.

We support your career goals. We offer educational assistance for qualified teammates to enroll in AVMA‑CVTEA…