Field Service Supervisor - HVAC

Field Service Supervisor – HVAC (Residential + Light Commercial)

Empire Heating & Air Conditioning – Decatur, GA

Full-Time | Up to $45/hr + Bonuses | Income Potential: $100K+ | Company Vehicle | Full Benefits

Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems?

Empire Heating & Air Conditioning‑serving Atlanta's residential and light commercial customers for nearly 40 years‑is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands‑on, in‑the‑field leadership role
: you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments.

• Hourly wage up to $45/hr
  , depending on experience and certifications
• Abundant spiffs, performance bonuses, and commissions on system sales
• Six‑figure income potential
• Company vehicle, gas card, phone, tablet, and uniforms provided

• Perform and support residential and light commercial HVAC service calls
• Troubleshoot and resolve advanced service and installation issues
• Act as a field mentor, especially on Daikin FIT and VRV systems
• Perform airflow diagnostics, static pressure testing, and duct performance evaluations
• Conduct live performance and capacity calculations on real systems
• Set the standard for technical excellence, communication, and professionalism
• Help coach and develop technicians while staying active in daily field operations
• Assist with field training on advanced equipment and controls for both residential and light commercial applications
• Collaborate with the office on scheduling, quality control, and customer satisfaction

• 5+ years of field experience in residential and light commercial HVAC service
• EPA 608 Universal Certification (Required)
• A2L Refrigerant Certification (Required)
• Daikin FIT and VRV expertise (Required)
• Strong working knowledge of airflow, duct design, and diagnostic tools
• Ability to perform and teach live performance and load calculations
• Leadership mindset with solid communication and coaching skills
• Valid driver's license with a clean record
• NATE Certification (Preferred)

• Competitive base pay with bonuses, spiffs, and commissions
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Company‑provided truck, tools, uniforms, phone, and tablet
• A respected, family‑run company with a 4.9‑star reputation and nearly 40 years of service
• Ongoing training and career advancement opportunities