Case Manager, HSP, DBHDD

HOURS:Full Time – 40 hours

CLASSIFICATION:Non-Exempt

REQUISITION #1758

SUMMARY:

The Housing Case Manager
(HCM) will provide outreach, engagement, intake, housing search/placement and on-going support services to homeless persons with a Georgia Housing Voucher placed in scattered site housing in the community. The HCM
will be a member of a Housing First team formed to expand Step Up’s successful field-based permanent supported housing model in the Atlanta area. The team will provide in-person housing support services to adults experiencing chronic homelessness and co-occurring mental health that leads to permanent supported housing. This position fully promotes the use of Housing First, Harm Reduction, Trauma-Informed Care and the Motivational Interviewing evidenced-based models of Recovery Oriented service delivery.

Benefits and

What We Offer:

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

DUTIES: The following reflects essential functions for this job but does not restrict other tasks,

which may be assigned:

RESPONSIBILITIES:

Outreach, Housing Placement and Case Management

• Provide intensive case management Housing First services to a caseload of 25-40 chronically homeless persons to obtain and maintain Permanent Supportive Housing. Services include: outreach and engage referrals, conduct intake and assessment of barriers, document acquisition, service plan development, linkages and referrals to clinical and appropriate community resources, housing search, leasing up, moving into housing and on-going in-home services.
• Meet with assigned members as outlined in the Treatment Plan utilizing telehealth and in-person home visits to review progress toward goals and provide Medicaid billable case management and skill building interventions that increase benefits, vocational and independent living skills; and collaborating with Step Up team, community partners and property management staff to ensure housing stability.
• Provide ongoing support and crisis intervention under the supervision of the Team Leads or Program Manager to address symptoms as defined in the assessment and on treatment plan, to improve level of functioning, to support mental health management and to promote self-sufficiency.
• Comprehensive coordination of care including developing/maintaining relationships with community treatment providers to ensure ongoing clinical/substance use treatment supports and successful transition to and maintenance of independent living.
• Provide transportation using Lyft, team vehicles or public transportation and accompany the client when necessary to teach independent living skills.

Data Collection and Record Keeping

• Using the GBIRPP note format, document all services provided to members and collateral contacts on behalf of members as required by Medicaid billing standards, DBHDD and Step Up in Welligent electronic health record within proscribed time frames as outlined in SUOS documentation and productivity standards policy.
• Responsible for monitoring and documenting interventions related to housing needs, bridge funding, lease up packages, lease renewals, client forms and charts, tracking productivity and documentation for all services, and file maintenance.
• Meet weekly, monthly, and quarterly productivity targets and billing quotas as presented by Program Manager and outlined in Documentation and Productivity standards policy.
• Process all paperwork in a timely and accurate manner.