Public Aid Eligibility Assistant

Merit Comp Code

Job Requisition : 59148
Opening Date: 10/13/2026
Closing Date: 10/26/2026
Agency: Department of Human Services
Class

Title:

PUBLIC AID ELIGIBILITY ASST - 35825
Skill Option: None Bilingual Option: None
Salary: Anticipated Salary: $4,144 - $5,429 per month ($49,728 - $65,148 per year)
Job Type: Salaried
Category: Full Time Number of Vacancies: 2
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code
Work Hours :
Monday - Friday, 8:30am - 5:00pm, 1-hour unpaid lunch
Anticipated Hybrid Work Schedule Availability :
It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need
Headquarter Location : 1027 N Water St, Decatur, Illinois, 62523
Division of Family and Community Services
Region IV
Macon FCRC Office/Macon County
Work County :
Macon
Agency Contact : DHS.Hiring Unit
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in the Macon FCRC Office. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the office. Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.

• Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
• Identifies and sorts documents coming into the office.
• Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires…